Parkhill Heating & Cooling ("we," "us," or "our"): trust is the foundation of every service call we take on, and it extends to this website. Here we set out our approach to personal information: what visitors share with us, the ways it is used, and the care it receives from the moment it reaches our team.
Information We Collect
Information comes to us directly from you. When you fill in our request form, the fields cover your name, phone, email, the address of the property, and a description of the home comfort work you are considering. Messages you send by email or over the phone follow the same rules described here.
Putting Your Details to Work
Responding to you comes first. Your contact details allow our team to answer questions, prepare pricing, and book service visits at times that suit your household. The service description helps us understand the job before we arrive, so every visit starts with the right context and materials.
Keeping Your Information Secure
Security here means steady, everyday care rather than grand promises. Access to customer information is restricted to staff who need it for their work, records are kept only as long as they serve a legitimate business or legal purpose, and no personal information is ever sold or rented to anyone.
How Cookies Work Here
A certain amount of browser storage keeps this website running the way you would expect. Cookies and comparable technologies allow the site to function properly each time you return, remember choices you make during a visit, and give us a general picture of traffic patterns. Clearing them from your browser is always your option.
How Usage Is Measured
Measurement on this website stays modest and anonymous. When analytics are collected, they capture general activity such as how often a page is viewed and for roughly how long, all pooled together so no single person stands out. These summaries guide small improvements to content and layout, nothing more.
Your Privacy Choices
Control over your personal information stays with you. You may ask us to access it, update details that have changed, erase your file, or stop using your contact information for follow-ups. Reach out at any time through the channels listed below, and allow us a reasonable period to complete your request.
Contact Us
Questions about this policy, or about the personal information we hold on your behalf, are always welcome. Our team responds to every request for details, corrections, or deletion, and you can reach us directly through the contact information listed below:
Parkhill Heating & Cooling
Email: contact@parkhillheatingcooling.ca
Parkhill, ON